Access Campsite

If attending Creamfields for the weekend, Access Customers can apply (via our Access Requirements Form) to stay in our Access Campsite containing additional Access facilities. By positioning these facilities in one campsite we can ensure that they are serviced, cleaned and maintained regularly.

The Access Campsite is located as close to the Arena as possible, staffed 24 hours, and is where our Access Team are based.

Group Size

As well as you and your PA, we also allow up to two friends to camp with you in the Access Campsite (a maximum of 4 people including you). You must register the number of your group during the application process so that they are issued with the appropriate wristbands to access the Access Campsite.

Campsite facilities include:

• Wheelchair accessible toilets and showers
• A Changing Places Unit featuring a changing bed, a toilet, sink and a hoist. Please be aware that access customers must bring their own sling. (This unit is not for sleeping.)
• Standard toilets and showers
• Drinking water points and accessible sink
• Waste-disposal point
• Electrical points for charging wheelchairs or mobility scooters
• Fridge for secure medication storage
• Campsite hub and information (where our Access Team are based)

Gold and Other Campsites

If you are an access customer staying in any of our public or upgraded campsites, please notify the Access team in your application. We are still able to provide a PA ticket at no additional charge that will allow the PA to remain with you in these campsites, however these PA tickets will not cover any concessions that come with the upgrades (such as complimentary food or drinks).

We will not be able to replicate the same facilities as we do in our Accessible campsite, so there may be fewer or no accessible showers or toilets in these campsites. There will be longer distances to walk into the Arena and Village from these campsites.

Arena Facilities

Accessible viewing platforms, areas and toilets are provided within the Arena at Creamfields Festival at certain stages. These are controlled by a wristband system, and managed by the Access Arena Manager. To ensure they run smoothly, each location has its own team of stewards and security.

Accessible Viewing Platforms & Areas

All platforms have ramp access, wheelchair accessible toilets and charging points. Most of our viewing areas have either standard or accessible toilets, and the locations and details of these will be provided in the access guide. Limited seating is also available at each platform, however access customers are welcome to bring their own (where space allows).

As platforms/areas have a limited capacity these are strictly for access customers, plus one (1) companion.

We operate our platforms/areas on a first come, first served basis and, whilst we try to ensure that we have sufficient space for everyone, demand varies by artist and at times there may be a wait.

Accessible Toilets

Wheelchair accessible and standard toilets are located at all of our viewing platforms and most of our viewing areas.

The Campsites will be filled with everything you need to make your stay as comfortable as possible. You will have access to various food and non-food concessions, phone charging units, a camping supplies store and a general store.

Information and welfare will be available – please head to one of our signposted campsite hubs where you will be assisted.

There is an On Site Hospital and and Welfare tent on site and will be clearly signposted.

Drinking Water taps will be located around the campsites and the event arena. We recommend customers bring recyclable water bottles and re-fill at the free drinking water taps on site.

Gold & Dreamfields customers

Showers and ‘proper’ toilets come as part of the ticket price for Gold and Dreamfields & Pre-Pitch packages.

Temporary Impairments

Please note that our Access facilities are unable to cater for people with temporary impairments such as broken bones, recovery from surgery, healing injuries or pregnant women.

If you have a temporary impairment, please be aware that there will be a lot of walking at Creamfields and chairs are not allowed into the festival arena.

Effect Lighting

Smoke machines, strobe lights, lasers, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind.

Medication

If you need to bring medication with you, we recommend bringing a copy of your doctor’s letter or prescription. Please keep medication in its original boxes and only bring enough for your stay. There will also be a fridge available if you require cold storage for your medication. Please do not be offended if security question the medication you are bringing into the Festival, it is their job to ensure the safety and security of all customers

Medical and Welfare

Medical and Welfare Facilities are available 24 hours and can be located in the Arena / Campsites (clearly signposted). Doctors, paramedics, first aiders and fully equipped ambulances are based at all our medical facilities, along with contacts for local pharmacies and emergency dentists.

Security and Stewards

Security and Stewards are on hand in the Arena and in the Campsites.

They have been briefed to offer information, help and support. If you are unwell or require assistance, please approach a member of the Security and Stewarding Team who are clearly identifiable by their numbered tabards/shirts.

In the instance of a site evacuation please ensure that your PA is aware that they are your main point of assistance in an emergency evacuation. Security and stewards located near the viewing platform will assist in moving everybody to a place of safety.

Ground Conditions/Weather

Creamfields South is an outdoor event taking place at Hylands Park, Chelmsford on a mixture of grass, gravel and hard standing pathways. The Access Campsite, the Main Arena and Village is situated entirely on grass.

It is important to be aware that during inclement weather some parts of the site may be muddy, water-logged or dusty, and may be difficult to navigate around.

The majority of our Access Viewing Platforms/Areas are uncovered so please dress appropriately, and for all weather conditions.

There will be lots of concessions on site including a general store and a campsite shop selling everything from tents, inflatable mattresses, wellies etc.  These will be located in the Campsites village.

Once again Charge Candy will be providing the phone power at Creamfields South, pick up your festival package now and get one full portable charger per day,
Don’t miss those unforgettable moments.

Yes, there will be various catering units inside the event arena and the campsite. A full range will be available including vegetarian and vegan. If you have any specific dietary concerns. Gluten free food options are available, please speak to the food vendor for guidance at the event or contact info@cream.co.uk closer to the event for more info on food concessions on site.

Once again Charge Candy will be providing the phone power at Creamfields South, pick up your festival package now and get one full portable charger per day,

Don’t miss those unforgettable moments.

The deadline to pre-book a car park has now passed to coincide with last postage before the event. However, for any customers arriving by car without a car park pass, don’t worry, you can pay on arrival.

2 Day Camping / 2 Day Non Camping (£30 if pre-booked in advance) / £30 on the day)

3 Day Camping / 3 Day Non Camping (£30 if pre-booked in advance) / £35 on the day)

Day Ticket Holders (£15 if pre-booked in advance) / £15 on the day)

If you have purchased a Gold Ticket or Dreamfields accommodation free parking is included in your package and you do not need to purchase a car park pass.

Yes, showers are available for Standard campers, There is a ‘Shower Station’ located in the standard campsite (please follow event signage for ‘Shower Station’)  These showers can be booked onsite (it is not possible to pre-book) and you can pay as you go. The shower station will be £7.50. There is a pamper tent with hair dryers, straighteners and mirrors.