If you have been instructed to collect your tickets on site, please head to the relevant box office to collect. Please have photo I.D. ready to show at the box office and follow the instructions given to you from your ticket agent.
Yes, you can arrive on any day your ticket is valid for.
For example if you have a 3 day camping ticket (valid for entry from Friday), you could chose to arrive on the Saturday instead.
Do not buy tickets from unofficial ticket outlets, unlawful street traders/touts or off social media. There is no guarantee of any ticket’s validity for entry unless purchased from official ticket agents.
Our Gold package includes access to the Gold campsite which features ‘proper’ toilets, showers, pamper parlour (with mirrors, hair straighteners, hairdryers etc), 24 hour manned Info Hub, free car parking plus access to the exclusive Hospitality Arena on site which will serve you up one complimentary meal each day. The Hospitality Arena also includes ‘proper toilets’, indoor and outdoor seating areas, leather sofas, wooden flooring, plus access to various exclusive concessions inside the hospitality arena*
A Gold camping ticket does not include Dreamfields accommodation or a pre-pitched tent, you still need to bring your own tent. Alternatively you can book Dreamfields or Pre Pitch accommodation separately
Our Standard camping tickets give you access to camp in our standard camp sites. Toilets and food concessions are situated in the standard campsite, and across the event arena. Your tickets also include access to the event arena.
If you are purchasing a Gold Day ticket – you get free car parking plus access to the exclusive Hospitality Arena on site which will serve you up a complimentary meal each day. The Hospitality Arena also includes ‘proper toilets’, indoor and outdoor seating areas, leather sofas, wooden flooring, plus access to various exclusive concessions inside the hospitality arena*
If you are purchasing a Standard Day ticket – you get access to the Main Even Arena
Creamfields is strictly an 18’s and over event, and we will be operating a strict Challenge 21 policy at the entrances / bars and spot checks will be in operation around the festival site.
Please ensure you bring acceptable forms of valid ID, these are:
- An in date photographic driver’s license or provisional licence,
- A valid passport (not a photocopy). Out of date passports will NOT be accepted.
- A Proof of Age Standards Scheme Card (showing the PASS hologram) more information on the pass scheme website.
- An in date Armed Forces Photo ID Card
- A national photo identity card issued by country of origin (other than the United Kingdom)
Please note that customers on site may be asked to produce ID at any point during the event so we advise ALL customers to bring valid ID. In addition, we operate a Challenge 21 policy so please ensure you bring an acceptable form of proof of age ID.
We’d love for you to spend your 18th birthday with us! You can still attend provided you are 18 or over on the day you wish to enter the festival site. You can also buy your ticket before your 18th birthday if you will be 18 before the event.
For example, if your 18th birthday falls on the Sunday of the event then you would only be able to enter the festival from the Sunday. You would not be allowed entry on the Friday or Saturday.
Festival tickets are not included in the accommodation price and must be booked separately. Everyone staying in your Pre-Pitch & Party or Dreamfields accommodation must have a Creamfields South Camping ticket (Standard or Gold) to gain entry.
Dreamfields & Pre-Pitch accommodation are located in the same exclusive campsite at Creamfields South
You will need to contact the ticket agent you purchased your ticket from, customer service contacts details below
If you are staying off site you will need to purchase a Non Camping ticket or a Day Ticket (depending on what day(s) you are wanting to attend.
- A 3 day Non camping ticket gets you access into the event on Friday, Saturday & Sunday and allows you to leave the site each night and return the following day.
- A 2 Day Non Camping ticket gets you access into the event on Saturday & Sunday.
- A Friday, Saturday or Sunday Day ticket allows you access for that particular day.
If you have a camping ticket and have decided not to camp, you will not be allowed re-entry the next day, so please ensure you have the correct ticket, contact your ticket agent with any issues.
If your query is regarding your Dreamfields or Pre-Pitch & Party booking you will need to contact Ticketmaster who you purchased it from who will be able to access your booking. Please contact their customer service below:
For specific questions regarding Dreamfields or Pre pitch accommodation – please email firstname.lastname@example.org
Festival Tickets are not included in your Dreamfields or Pre-Pitch & Party accommodation price and must be booked separately. Everyone staying in your Dreamfields or Pre-pitch & Party accommodation must have a 2 or 3 day Camping ticket (Standard or Gold) to gain entry
Tickets will be posted out from April and could arrive up to a week before the event. If you have any concerns regarding your tickets please contact the ticket agent you purchased your ticket from.