The Medical and Welfare tents are located next to the entrance to the campsite village and the arena. They are open 24hrs from Friday until Monday midday.
We continue to work with HazmatLINK who have been providing their back of house testing services at Creamfields for many years. Their knowledge and expertise in identifying substances of concern allows us to alert festival goers based on results from our on-site lab.
Creamfields is a sprawling site and can feel overwhelming. Orientate yourself by getting to know where the camping, first aid, welfare and toilets are and use What3Words to pin your tent location. For the best way of getting around, make sure you download our app where you can find an interactive map which will show you exactly where you are at any given time. Also, stay connected, stick with your group of friends and look out for one another, arrange a designated meeting place where you can regroup if you get separated.
Our team of volunteers from local churches are back again, their listening hubs will be located in the Campsite Village and Gold campsite (See Creamfields app for locations), the team are there to help customers who need help or are in difficulty eg. if you’ve lost your friends, tent etc. Offering a warm and safe place for people to chat and lend a listening ear with no judgement – just love and Jammy Dodgers!
Our hubs have been created as a meeting point for campers, a place you can go for help, assistance, a rest or even just to find out if there’s been a change to the set times – the Hubs are located in the campsites and staffed 24 hours by our friendly staff who are there to help. They might even make you a brew!
If you’re camping be sure to check out the Campsite Village. When you fancy a chill out, it’s the place to go; with an array of hammocks for you to kick back on and shelter if the weather turns. If you’re a Gold ticket holder your oasis lies in the Hospitality arena with a number of indoor and outdoor seating areas.